Transforming Employee Experience: Baker & Baker sees 65% Cost Savings with Tata Communications GlobalRapide for Microsoft Teams

Baker & Baker faced challenges with fragmented communication across 12 sites, obsolete systems, and resistance to change among factory workers. Tata Communications offered innovative solutions by leveraging Microsoft Teams, providing seamless migration, global voice integration, and specialized training. The impact was significant: 2,500 employees empowered with enhanced productivity, 65% cost savings compared to legacy systems refresh, streamlined collaboration, improved efficiency, scalability, and data-driven decision-making through usage reports, ultimately optimizing operations and fostering flexibility across the organisation.